Influencer

The Power to Change Anything

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler

11 min read
51s intro

Brief summary

Influencer explains that real, lasting change is a learnable skill. By identifying a few high-leverage “vital behaviors,” you can use a combination of personal, social, and structural strategies to solve complex challenges.

Who it's for

This book is for leaders, managers, and individuals who want a systematic framework for changing deep-seated behaviors in their organizations, communities, or personal lives.

Influencer

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Why Change Feels So Hard

Some problems stay with us so long that they begin to feel permanent. A workplace remains unsafe, a family keeps repeating the same fights, or a community struggles with illness and poverty year after year. After enough failed attempts, people often stop trying to fix the problem and settle for managing the damage instead.

That surrender is usually based on a false idea. Many stubborn problems are not caused by fate or bad luck. They are caused by patterns of human behavior, which means they can change when people begin acting differently. The real barrier is often not a lack of caring, but a lack of skill in how to influence behavior.

This becomes clear when looking at large successes that once seemed impossible. In one place, public health leaders sharply reduced HIV infections by changing one key practice. In another, disease fighters nearly wiped out an ancient parasite without a miracle drug. In businesses, some leaders transformed weak cultures not by making speeches, but by shaping the actions people took each day.

The lesson is simple. People who create major change do not rely on hope, charisma, or one grand solution. They learn how behavior works, and then they use that knowledge on purpose. Once that becomes clear, impossible problems start to look more like hard but solvable ones.

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About the author

Kerry Patterson

Kerry Patterson was a co-founder of VitalSmarts, a prominent corporate training and organizational performance company. A prolific writer who completed doctoral work at Stanford University, he co-authored four *New York Times* bestselling books and is recognized as an expert in workplace communication, influence, and organizational change. Before his passing in 2022, Patterson also taught at Brigham Young University's Marriott School of Management and designed award-winning training programs used by hundreds of Fortune 500 companies.

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